Document drafted with AI assistance and adopted by WM STUDIOS. It does not constitute legal advice. To be read together with the Terms of Sale and the End-User Licence Agreement.
Seller: WM STUDIOS, 61 rue de Lyon, 75012 Paris, France.
Last updated: 21 August 2026, version 1.0.
1. Principle: digital content delivered immediately
The Pro Licence is digital content (a licence key) delivered by email immediately after payment. On purchase you expressly consent to that immediate delivery and acknowledge that you lose your right of withdrawal once the key has been delivered (French Consumer Code, art. L221-28, 13°; see Terms of Sale, art. 7).
Consequently, once the licence key has been delivered the purchase is firm and final: it gives rise to no right of withdrawal and no automatic refund. This is standard for the sale of software and licence keys: the fourteen day period is lifted by the waiver, and exceptional cases are handled individually (see article 4).
2. Before buying: try it for free
PulseMyPortfolio is fully usable free of charge at its Standard tier. We encourage you to try the application and check that it meets your needs before buying the Pro Licence. The PMP Pro page details the features it unlocks.
3. Statutory guarantees preserved
The absence of a right of withdrawal does not deprive a consumer buyer of their statutory guarantees (guarantee of conformity, guarantee against hidden defects; see Terms of Sale, art. 8). If the Pro Licence does not work as described, you are entitled to have it brought into conformity or, failing that, to a refund, on the terms provided by law.
4. Cases in which a refund is granted
A refund is granted, after contacting support and verification, in the following cases:
- Key not received and not deliverable after verification of payment;
- Key not functional (activation impossible) and not resolved by support within a reasonable time;
- Double payment or manifest billing error;
- any case in which a statutory guarantee requires it.
Conversely, a refund is not due solely because of a change of mind after a functional key has been delivered, nor for an incompatibility that the free Standard tier made it possible to check before purchase, nor on the ground of AI costs incurred with a third party provider (bring your own key, outside the scope of the Pro Licence; see Terms of Sale, art. 3).
Where dissatisfaction is genuine, WM STUDIOS may nonetheless, at its sole discretion and case by case, grant a refund as a gesture of goodwill, without this constituting a right or an undertaking.
5. How to request a refund
Contact support: the « Report a problem » button under Settings → About, or by email : support. Please state the email address used for the purchase and, if possible, the order reference (Stripe receipt).
6. Terms and timing
Eligible refunds are made using the original means of payment (Stripe), within fourteen days of the refund being agreed.
7. Disputes
In the event of disagreement, an amicable solution is sought directly with WM STUDIOS through support. Failing agreement, a consumer may refer the matter free of charge to a consumer mediator (French Consumer Code, art. L.612-1 et seq.); see Terms of Sale, art. 12.
8. Language
This policy is written in French; any translation is provided for information only and, in the event of any discrepancy, the French version prevails (see Terms of Sale, art. 15).
See also: Terms of Sale · End-User Licence Agreement · Privacy · Legal notice.